RPA Labs Automates Customer Interaction and Documentation Processes

RPA Labs has unveiled robotic process automation designed to speed up data entry, documentation, customer interactions, and other repetitive work for logistics and transportation companies.

Robotic Process Automation (RPA) can quickly align with a transportation company's existing ERP, CMS or accounting software, performing tasks as varied as inputting data, providing quotes, responding to emails and handling common customer requests.

Artificial intelligence and machine learning "bots" free employees from back-office workflow processes, allowing them to do more impactful, creative work. RPA also reduces the "portal fatigue" workers experience from having to use multiple software programs at the same time. The bots can adapt to and master a client company's software and workflow processes within a few days.

(Yahoo Finance)